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Professional Standards

Face-to-face fundraising is included within the Code of Fundraising Practice drawn up by the Institute of Fundraising. All F2F fundraisers must abide by this code of practice.

While the IoF's code governs all types of fundraising, such as telephone, direct mail, electronic media, challenge events and cash collections, F2F is the only form of fundraising that has a dedicated organisation – the PFRA – to enforce it.

We conduct compliance checks, run a mystery shopping programme that tests fundraisers against code compliance and our members are required to complete a self-accreditation process that commits them to meeting certain minimum conditions.

Most of the PFRA’s major charity members are also members of the Fundraising Standards Board, the self-regulatory body for the entire fundraising sector.