The Institute of Fundraising’s Face-to-Face Activity Code of Fundraising Practice sets out in broad terms the best practice standards for charities using F2F and the fundraisers conducting it on the street and door.
For example, the code of practice specifies that a fundraiser’s identification should be legible and prominently displayed. It also says that fundraisers ought never to deliberately mislead or confuse a member of the public. And of course, the code stipulates that charities must at all times be compliant with relevant laws. PFRA takes all these things as a given.
However, there are one or two areas covered by the code of practice that are open to interpretation. PFRA has provided enanched guidance to these in the Rule Book for street F2F.
There are a couple of areas of best practice that are so important we feel they should be explained in detail. These are: